BestBuy WorstExperience

Posted July 4th, 2007 by erik

Of course there was the fun “alleged” consumer fraud they perpetrated by using a secret internal site to “prove” to customers that the “deals” found on the real web site were no longer valid. And then there’s this gem from the store locator:

Bestbuy.Com Store Locator - Mozilla Firefox (Build 2007051502)

Why on earth, or at least in the united states do you need a state in order to disambiguate the zip code?


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